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Frequently Asked Question
How long will my order take to ship?
All Products sign orders will generally ship within 5 to 7 business days.
If for some reason your order cannot be shipped within the normal time frame, please contact us check for order status shipping.
Where will my items be shipped from?
All Products signs ship directly from the manufacturer’s warehouse located in California.
What's included in my purchase?
For INDOOR sign – you’ll be receiving complete neon sign, plug and play: Neon sign with backing (depends on request) Power supply with 6ft cable Neon StandOff or Chain (depends on request)
For OUTDOOR sign – neon sign in aluminum box with no sponge plug power supply. For additional outdoor power supply, additional $85 fee. “
Does my neon include hardware to hang it?
Yes, we provide hanging hardware stainless chain.
Can I turn my neon on or off?
Yes, it comes with a pull up chain to turn sign on/off.
Can I place my neon outdoors?
We normally make indoor signs. But for an OUTDOOR sign, there will be an additional charge for making the sign inside an aluminum box to protect it from the weather. It comes without a plug, ready to be hardwired into your electric.
What does it mean if I hear a high-pitched tone?
Electronic neon transformers output a very high frequency. A high-pitched tone could be audible to some, but most likely not to others. This is completely normal.
Why Choose NeonSign.com?
NeonSign.com is one of the leading UL-certified neon sign suppliers in the US. Our team makes sure you get what you want.
NeonSign.com offers you a comfortable and safe way to order neon signs. We have stock designs, or you can customize your own. We’ll help you make your ideas come to life. Plus, we have friendly customer support to help you along the way.
Safe and Secure Shipping
100% Safe and Secure Checkout
Amazing Customer Support
High-Quality Neon Signs Custom-Tailored to Meet Your Needs
We understand your desire to have a custom neon sign that suits your needs, and we're here to work with you. NeonSign.com can turn your creative ideas into bright glowing, eye-catching signs. Whether you want a desktop neon sign or a neon signboard, we have it! NeonSign.com specializes in custom-made neon signs that offer a flawless, high-end finish just as you want it to be. From simple signages to dazzling multi-colored billboards that accentuate your brand, we have the expertise, premium tools, and top quality materials to create what you need.
