Custom Description
Drum signs in LED Flex are now available at NeonSign. There are various pre-made designs uploaded in the gallery for your perusal. Important details, such as the prices and measurements, are listed below each product’s sample image. Changing the font or the icons of any of our pre-made designs is allowed–NeonSign even lets clients create their designs from scratch. However, depending on the requested design, custom designs take longer to release.
For more information on custom commissions, NeonSign’s Customer Support contact information is on the page. Please don’t hesitate to email us and give us ample time to respond.
Warranty
100% No Breakage Guaranteed.
YOUR NEON SIGN WILL ARRIVE TO YOU IN EXCELLENT CONDITION
WE HAVE LESS THAN A 1% BREAKAGE RATE
Warranty Policy upon initial arrival of product: All orders are guaranteed to arrive without breakage. If upon delivery the sign does not light, please contact our Customer Service Department (sales@neonsign.com) within 24 hours.
Pictures may be required in certain instances in order to determine the extent of damage and the action that will be taken by NeonSign.com.
You are agreeing that should your sign need repair during the warranty period that NeonSign.com will provide the required units that need to be replaced. You will be the responsible party for making the necessary repairs.
Due to the nature of the product, there are no returns or exchanges on Neon products.
More warranty information can be found at https://neonsign.com/delivery-information and https://neonsign.com/returns-policy.
How we Pack
All signs are packed so that they should arrive to you in perfect condition. Each sign is packed in an inner box and the neon is surrounded by foam. The inner box is then placed in an outer box with more foam to cushion any motion during shipping. If you see that any of the boxes have been damaged please let us know immediately.
